What if I am not in when my test kit(s) is due to be delivered?

For Royal Mail Once your kit has been dispatched, we will not be able to amend your delivery details. Please let us know urgently if you need to change these details because once they are sent out they cannot be amended. 


For DPD deliveries using your DPD tracking number at www.dpd.co.uk, you have many delivery options if you're not going to be in such as:


  • Change your delivery date
  • Leave in a safe place
  • Leave with neighbor
  • Deliver to a pickup point

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